The Natural Approach

POSTAGE AND PACKING is charged at cost, unless otherwise stated in the product literature. We feel this is a fairer system than having a set charge at present, since mail orders are currently sent via Royal Mail and Parcelforce. Customers then only pay what it has really cost to package and post their individual orders. Customers will be notified should this policy change. If paying by cheque, please telephone to ascertain postage costs before mailing your order to us.

We accept PAYMENT by cheque, credit card or debit card. If paying by cheque, please put your name, address, telephone number and cheque card number on the reverse of the cheque.

Goods charged by credit card will be dispatched within 48 hours of receipt of order, subject to availability.

For cheque payments, please allow 5 working days before dispatch.

If goods are unavailable, customers will be contacted and notified of the soonest available date. If goods are not provided by the agreed date or within 30 days of placing the order if no date was agreed, the customer is entitled to a full refund.

GOODS MAY BE RETURNED WITHIN 7 WORKING DAYS AFTER THE DAY ON WHICH THE CUSTOMER RECEIVED THEM, UNUSED, UNSOILED AND UNDAMAGED, FOR EXCHANGE OR A FULL REFUND, LESS POSTAGE AND PACKING.

Prices are correct at time of issue and are inclusive of VAT @ 17.5% unless indicated otherwise. However, we reserve the right to alter prices and product specifications without notice under circumstances beyond our control.

We are very happy to help and advise customers, but we cannot be held responsible for the decisions made by customers when choosing a size, colour, style, model, etc.